Ram Promaster recalled over injury risk

Recall date

May 21, 2025

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Chrysler (FCA US, LLC) recalls 2022–2025 Ram Promaster, Ram Promaster

Recall number

25V330000

Brand / firm

Ram, Braun

Sold / distributed

Potentially affected: 235,640 units

Why it was recalled

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

What was recalled

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What to do

Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.. Follow the official notice for full instructions.