Mercedes-benz Metris recalled over injury risk

Recall date

July 11, 2025

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Daimler Vans USA, LLC recalls 2020–2023 Mercedes-benz Metris

Recall number

25V463000

Brand / firm

Mercedes-benz

Sold / distributed

Potentially affected: 43,422 units

Why it was recalled

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

What was recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What to do

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.. Follow the official notice for full instructions.