Ford Flex recalled over injury risk

Recall date

December 20, 2024

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Ford Motor Company recalls 2019 Ford Flex, Mkt, Fiesta

Recall number

24V951000

Brand / firm

Ford, Lincoln

Sold / distributed

Potentially affected: 30,715 units

Why it was recalled

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

What was recalled

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

What to do

Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.. Follow the official notice for full instructions.