Motiv E-450 Bev Chassis recalled over injury risk

Recall date

July 22, 2024

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Motiv Power Systems recalls 2019–2024 Motiv E-450 Bev Chassis, F-59 Bev Chassis, F-53 Bev Chassis

Recall number

24V546000

Brand / firm

Motiv

Sold / distributed

Potentially affected: 200 units

Why it was recalled

The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.

What was recalled

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.

What to do

Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.. Follow the official notice for full instructions.