Motor Coach Industries, Inc recalls 2025–2026 Mci — 5 models

Recall date

July 8, 2025

Source

National Highway Traffic Safety Administration (NHTSA)

Recall number

25V457000

Brand / firm

Mci

Sold / distributed

Potentially affected: 321 units

Why it was recalled

Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.

What was recalled

Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

What to do

MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.. Follow the official notice for full instructions.