Audi Q4 Sportback E-tron recalled over injury risk

Recall date

February 28, 2025

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Volkswagen Group of America, Inc. recalls 2024–2025 Audi Q4 Sportback E-tron, Q4 E-tron, ID.4

Recall number

25V125000

Brand / firm

Audi, Volkswagen

Sold / distributed

Potentially affected: 13,769 units

Why it was recalled

A loss of drive power increases the risk of a crash.

What was recalled

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

What to do

Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.. Follow the official notice for full instructions.